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Software Engineering: A Practioner’s Approach, European Adaptation

By Roger S Pressman, adapted by Daniel Ince. A comprehensive guide. Visit the book’s page at Amazon.

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HM Customs and Excise

Somewhat unexpectedly, some of the most interesting and useful work on spreadsheet errors and auditing is currently coming out of HM Customs and Excise. They have developed some software (SpACE) that they are now making available to businesses. Of particular interest is their document on Methodology for the
Audit of Spreadsheet Models
.

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European Spreadsheet Risks Interest Group

This special interest group provides a forum for research on spreadsheets. Its website is at http://www.eusprig.org and includes an excellent collection of spreadsheet horror stories. EuSpRIG organises an annual conference on spreadsheet risks.

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Ray Panko

Professor Panko, who is at the University of Hawaii, has done a great deal of research into spreadsheet errors. His page at http://panko.cba.hawaii.edu/ssr/ has many useful resources, including links to many of his papers.

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Managing the operational risks of user-developed software

This is a paper I wrote for a workshop at GIRO 2002. It is available from my publications page.

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Operational Risks in Financial Services

A presentation by Hans-Ulrich Doerig which gives an excellent overview with more detailed treatment of some aspects. Like so many others writing about operational risk (and indeed risk management in general), the author assumes that other financial services firms are just like banks. This report is available at http://www.credit-suisse.com/governance/doc/operational_risk.pdf

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Paul Embrechts

A useful set of resources, including some on operational risk, is at http://www.math.ethz.ch/~kaufmann/RM.html, which has course material for lectures on Risk Management given by Prof. Dr. Paul Embrechts at ETH Zurich.

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Mastering Risk Volume 2: Applications

This book, edited by Carol Alexander, is a collection of chapters by different authors that first appeared as a series in the Financial Times. The chapters vary in quality: some of them are rather more useful than others. There is an unstated bias towards banking. It has four chapters on operational risk, covering measurement and modelling as well as an overview chapter. There are several chapters on different aspects of modelling credit risk. Visit its
page at Amazon.

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Risk Management, by Michel Crouhy, Dan Galai, Robert Mark

This is another book written primarily from a banking viewpoint. It has a whole chapter on risk management in nonbank corporations, and mentions the issues in some of the other
chapters. Its treatment of credit risk covers credit rating systems, and distinguishes several different measurement approaches. It has a chapter on operational risk. This book emphasises the need for risk management systems. Visit its page at Amazon.

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Managing Operational Risk, by Douglas G. Hoffman

This is a major tome, giving “20 Firmwide Best Practice Strategies”. Hoffman’s background is in banking, and the book certainly concentrates on that industry. He does make an effort to
extend the range, though. This is an extremely comprehensive book, a bit difficult to make one’s way through at times. It contains many lists of key points, which are made slightly less useful because each
list is so long. Visit the page for this book at Amazon.